Refund & return policy
7-day returns
You can request a return within 7 days of delivery if the part is unused, uninstalled, in its original packaging and has all tags and labels intact.
Wrong, damaged or defective items
If you receive the wrong or a damaged item, contact us within 48 hours of delivery with your order number and photos or a short video. We will arrange a replacement or a full refund.
Fitment
Please check the part number and your car’s model, year and VIN before ordering. If you are unsure, contact us first and we will confirm fitment. Parts that have been installed or used cannot be returned for a fitment error.
Not returnable
- Opened fluids and consumables
- Electronic modules, ECUs and sensors once installed or coded to a car
- Special-order parts sourced for you on request
- Items damaged through misuse or incorrect installation
Refunds
Once your return is received and inspected, refunds are issued to the original payment method, or by bank transfer for pay-on-delivery orders, within 7 working days.
How to request a return
Use our contact page or email us with your order number.